Cancellation policy and sample withdrawal form for consumers

The right of withdrawal expires prematurely in the case of
distance contracts – for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene, if their seal has been removed after delivery;
– to supply sound or video recordings or computer software in a sealed package, if the seal has been removed after delivery.

Cancellation

Withdrawal

You have the right to withdraw from this contract within 30 days without giving reasons.

The withdrawal period is 30 days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the last goods.

To exercise your right of withdrawal, you must inform us,

Company Name: Connstore GmbH

Address: Rheinpromenade 13, 40789 Monheim am Rhein, Germany

Industry:The trade and distribution of electrical items and all related goods and items.

E-mail address: office@connstore.de

Phone Number : 0176/66216853

inform you of your decision to withdraw from this contract by means of an unequivocal statement (e.g. a letter sent by post, fax or e-mail). You can use the attached model withdrawal form for this, but it is not mandatory.

In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of revocation

If you withdraw from this contract, we shall reimburse you all payments we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without undue delay and at the latest within fourteen days from the day on which we received the notification of your withdrawal from this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless otherwise expressly agreed with you; in no case will you be charged any fees for this repayment. We may withhold reimbursement until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier. You must return or hand over the goods to us without undue delay and in any case no later than fourteen days from the day on which you inform us of the withdrawal from this contract. The deadline is met if you send the goods before the expiry of the fourteen day period. We bear the costs of returning the goods. They only have to pay for any loss in value of the goods if this loss of value is due to handling of them that is not necessary to check the nature, characteristics and functioning of the goods.

End of the cancellation policy

Sample withdrawal form

(If you wish to withdraw from the contract, please fill out this form and return it.)

– XXX GmbH , Owner , Address TEL XXXX info@XXXX.de

– I/we (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*)/ the provision of the following service (*)

-Ordered on (*)/received on (*)

-Name of consumer(s)

-Address of the consumer(s)

– Signature of the consumer(s) (only if notified on paper)

– Date
_______________
(*) Delete as appropriate.